Krista Duke

Krista Duke has over 17 years of experience in Health & Wealth Benefits Administration, Insurance, and Client Relations, with a focus on client delight and process improvement. They have held various roles including Operations Leader and System Configuration Analyst at Businessolver, as well as Process Improvement Senior Analyst at Mercer. Recently, Krista serves as an HRIS Senior Benefits Analyst at Randstad, demonstrating expertise in Business Operational Leadership and Quality Control. Driven by quality results and effective change management, Krista consistently enhances client experiences and implements strategic initiatives.