Rafael Trigo has extensive experience in the tourism and digital transformation sectors, beginning as a Tour Operations Assistant at Teresa Perez Tours from July 2012 to July 2013. Following this, Rafael worked at Accor from June 2015 to March 2018, first providing distribution support for South America and later serving as an Innovation Project Analyst, contributing to digital transformation initiatives. Since April 2021, Rafael has held multiple roles at Randstad, starting as a Product Owner in Client Digitalization, focusing on enhancing digital interactions with customers, and then as a Product Owner in Talent Experience, aimed at improving the candidate experience and optimizing recruitment processes. Rafael holds a Bachelor’s Degree in Tourism from Universidade de São Paulo and a qualification in Tourism, Hospitality, and Hotel Management from Universitat de les Illes Balears.
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