David Boothroyd is an accomplished professional with extensive experience in operations and governance within the digital service industry. Currently serving as the Director of Operations and Governance at The Rank Group plc, David leads the Service & Support functions, focusing on ITIL Service Management and business relationship management. Previous roles include Head of Service Delivery at Ladbrokes Coral Group and Gala Coral Group Limited, where David managed IT service management functions for large-scale operations. David’s background also encompasses technical services management and product development roles at various organizations, contributing to a robust understanding of service delivery, project management, and IT governance. David holds a B Eng in Communication Engineering from the University of Plymouth.
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