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Eric Ly

Help Desk Lead at Rapid Bev POS

Eric Ly is a skilled Business System Analyst and IT Administrator at Brown Safe Manufacturing, responsible for internal hardware and software IT support for 30 machines, managing Active Directory, Windows Server 2016, and Sonicwall. Prior to this role, Eric served as an Application Consultant at Rapid POS, providing Level 1 support for NCR CounterPoint software, utilizing TSQL for customer database queries, and troubleshooting various Microsoft system issues. Additional experience includes IT/Computer Support at OB Brewery. Eric holds a degree in Computer Science, with a focus on Computer and Information Systems Security/Information Assurance, from San Diego State University.

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