Jon Triggs is a seasoned consultant in B2B SaaS customer experience, currently working freelance to provide advisory services and marketing content across Europe. With a background in founding Customeruplift.com, Jon delivered insights on customer success strategies from 2020 to 2022. Previously, Jon held various roles at Fluent Technology/Flexi-Grant® and served as the Head of Customer Success at Stora in 2024. Jon is currently a Program Manager in CX at Rapid7, leveraging a strong educational foundation from Aberystwyth University, where they obtained both an MSc in Management and Marketing and a BA in Film and Television.
Location
Belfast, United Kingdom
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