Mark Higgins

Mark Higgins has a diverse work experience that includes positions in technical support, computing placement, and support and maintenance delivery. Mark is currently working as a Lead Technical Support Engineer at Rapid7 since January 2022. Before that, they held the position of Technical Support Engineer II at Rapid7 from July 2020 to December 2021. Additionally, they worked as a Technical Support Engineer at Rapid7 from June 2019 to June 2020. Prior to their time at Rapid7, Mark worked as a Computing Placement Student at the Government for Northern Ireland from September 2017 to August 2018. Mark also gained experience as a Support and Maintenance Delivery Technician at MSI-IT LTD from January 2016 to January 2018. Mark's work experience showcases their expertise in technical support and computing.

Mark Higgins completed their Bachelor's degree in Computer Science from Ulster University between 2016 and 2019. Prior to that, they pursued a Foundation degree in Computing from SERC Dowpatrick between 2014 and 2016. Mark's education history also includes their attendance at Methodist College Belfast from 2007 to 2014, though no specific degree or field of study information was provided for this period.