Robert Rosa is a seasoned IT professional with extensive experience in technical support and application support roles. Currently serving as a Senior Technical Support Engineer at Rapid7 since April 2019, Robert has advanced through various technical support positions at the company. Prior to Rapid7, Robert worked at Boston Private as an Application Support Engineer, where responsibilities included monitoring automated jobs and providing support for banking applications. Robert's career includes roles in desktop support and help desk analysis at BV Investment Partners and Partners HealthCare, respectively, showcasing a strong background in troubleshooting and user assistance. Educational credentials include an IT Essentials certificate from Year Up Boston and a high school diploma from East Boston High School.
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