Alex M.

Alex M. is an accomplished professional with extensive experience in service delivery and IT operations. Currently serving as the Director of Service Delivery at RapidScale since July 2018, Alex has played a key role in providing managed and hybrid cloud services. Previous positions at Molina Healthcare included Enterprise Service Desk Manager and Supervisor, where Alex improved processes and engaged teams for measurable results. Earlier roles at Knott's Berry Farm involved front office supervision and concierge services, emphasizing exceptional customer service. Alex's career began as an Independent Computer Consultant, providing IT solutions to residential clients. Alex holds a Bachelor's Degree in Marketing from California State University-Fullerton and is ITIL Foundations Certified.