Jay T. is an experienced Cloud Support Engineer II at RapidScale, with a strong background in systems administration for over 400 clients, focusing on cloud hosting and hybrid environments. Prior experience includes serving as a Technical Support Specialist at Carolinas IT, where Jay T. provided support for network administration and IT operations, as well as implementing backup solutions for data integrity. An internship as a Systems Analyst at FHI 360 involved maintaining server health and performance. Jay T. has a military background as a Team Lead in the Marine Corps, with responsibilities in team management and radar operations. Currently pursuing a Master of Science in Systems Administration with a focus on Network and Cloud Administration at Embry-Riddle Aeronautical University, alongside studies at the University of Maryland Global Campus, and holds a high school diploma from Northern Guilford High School.
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