Michael Herring

Michael Herring is an experienced professional in the technology and support sectors, currently serving as the Cloud Support Manager at RapidScale since November 2022. Previously, Michael held various positions at Credit Suisse from July 2012 to November 2022, including Service Desk Manager and Contact Center Technology Manager, where responsibilities included managing teams, operational monitoring, stakeholder communications, and implementing systems. Earlier positions include Superintendent at Pulte Homes, Director of Service at CommLogix, Software Analyst at Strategic Resource Solutions, and Computer Technician at Premier Communications. Michael holds two Associate's degrees from Wake Technical Community College, one in Web Technologies and another in Networking Technologies.