Rob Wilson is an experienced IT professional currently serving as the Manager of Cloud Services at RapidScale, part of Cox Communications, since May 2023. Previously, Rob held several key positions, including VP of Technology Operations Support and Network Services Manager at Truist, and Manager of Network Services at BB&T. Additional experience includes roles at NetApp as both a Critical Case Manager and Escalation Manager, and serving as Sr. Manager of IT Service Management at HCL Technologies, where Rob led ITIL-based Problem Management initiatives. Rob began a career in technical services and consulting at Verizon, culminating in extensive expertise in service management and operations. Educational credentials include a Bachelor of Science in Electrical Engineering from George Mason University and training from Cisco Networking Academy and Global Knowledge.
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