Travis Deplitch is an experienced Quality Assurance Engineer at RapidScale since April 2020, previously serving as Hosted Services Technical Lead and Support Engineer at Fusion Connect. Prior roles include Network Engineer II at CWPS and Tier 2 Advanced Operations Technician at Vonage Business, where responsibilities encompassed remote troubleshooting of VoIP and network issues, managing customer configurations, and utilizing CRM tools for customer service improvements. With a strong background in voice operations at MegaPath Inc., Travis has also provided training to technicians and developed a dedicated support team for escalated issues. Travis holds an Associate’s Degree in Information Technology from the University of Phoenix and a Network Information Systems Certificate from TESST College of Technology.
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