Len Wong

Len Wong is an experienced operations and management professional with a robust background in the automotive industry. Currently serving as a Field Operations Specialist at RAPP since November 2021, Len collaborates closely with Toyota dealerships. Prior roles include Market Operations Manager at Jackson Dawson overseeing Ford's Mobile Service initiative and various impactful positions at BMW USA and Toyota Motor Sales, where Len enhanced customer retention strategies, developed training programs for dealership executives, and implemented strategic sales plans that significantly improved customer satisfaction and sales across multiple vehicle lines. Len holds an MBA in Marketing from UCLA Anderson School of Management and a BA in Economics from UCLA.