RAPP
Marissa Gluck is an accomplished professional with extensive experience in strategy and design, currently serving as SVP of Experience Strategy and Design at RAPP since June 2020, where key clients include Hilton, Eli Lilly, and Capital One. In addition to this role, Marissa has been a Managing Partner at Radar Research Inc since January 2010, working with notable companies such as Spotify and various venture capital firms. Previous positions include VP of Strategy Director at Havas Health Plus and Vice President at MediaLink, with clients such as Merck and Coca Cola, respectively. Marissa has also held strategic positions at R/GA, The Walt Disney Company, and Huge, alongside a tenure as an adjunct faculty member at the USC Annenberg School of Communication. Marissa holds a Master’s degree in Global Communication from the University of Southern California, a Master’s in Global Media from The London School of Economics, and a Bachelor’s degree in Art History from Binghamton University.
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RAPP
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RAPP is the customer experience agency. RAPP is driven by data, inspired by culture, and enabled by technology. The agency believes in creating real-time, brand-building, problem-solving, useful customer journeys across all channels that are measurable, trackable and accountable. RAPP continues to build on its heritage as a powerhouse in direct,relationship and loyalty marketing to deliver experiences that make brands, products and services richer.