Matthew Cooper is an experienced professional in customer experience intelligence and market analytics, currently serving as Senior Director of Customer Experience Intelligence at RAPP since March 2021, after holding the position of Director of Consumer & Market Intelligence. Prior to RAPP, Matthew worked at RPA from November 2016 to March 2021, progressing from Analyst to Manager in Research, Analytics, and Insights. Earlier experience includes roles at Vital Findings, Kessler & Kessler, A Law Corporation, and UC Berkeley, where Matthew gained foundational skills in research, design, and legal assistance. Matthew holds a BA in Sociology from the University of California, Berkeley, completed in 2013.
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