Marigen G. is a seasoned professional with over 10 years of experience in customer service across Latin America and the United States. They began their career at American Express as a customer service leader from 2006 to 2016, before joining MetLife as a regional operations manager in 2016. Marigen went on to hold roles at DoorDash as a senior manager of merchant support and now serves as the director of live operations at Rappi, a position they have held since 2024. They earned a degree in Business/Commerce from the Universidad Nacional Autónoma de México and a degree in Human Capital Management from Universidad Panamericana.
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