Jay Levitan

Jay Levitan is a seasoned technical support professional with extensive experience in the online gaming and fintech sectors. Currently serving as a Tier-2 Technical Support Engineer at Rapyd since June 2021, Jay collaborates with various stakeholders to troubleshoot complex issues, conduct API regression testing, and manage tickets in Salesforce and Jira. Previously, Jay held roles at 888holdings as a Second Level Support Engineer, where expertise in backend and frontend incident management was applied, and at BetVictor and Stan James, offering tiered support and leading teams. Education includes a Practical Engineer degree in Film and Television Studies from Tel Hai College and additional training at Gevim Group.