Kaylan Pendleton is an experienced professional in application support and customer service, currently serving as a Senior Consultant at RateGain since May 2018. Prior roles include Service Diagnostician at DerbySoft, Customer Experience Professional at SkyTouch Technology, and Client Support positions at Pegasus Solutions. Kaylan has a strong technical background with expertise in troubleshooting, ticket resolution, and hardware configuration, while also demonstrating leadership as a Client Support Shift Lead. Educational accomplishments include a certificate in leadership from Maxme in 2024 and various online courses through Udemy. Kaylan began a career in service training at Sizzler USA Restaurants, Inc., and has a diploma from Barry Goldwater High School.
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