Arnd Sett is currently the Executive Vice President of Technical Services at Rational. Previously, Arnd has held significant roles in customer services and technical support at KUKA Robotics, where they led the successful global market introduction of "KUKA Sim," improved customer satisfaction through strategic initiatives, and oversaw a substantial team across North and South America. Their career also includes serving as Senior Vice President of Customer Service at Viessmann Climate Solutions, where they implemented a global service strategy that achieved consistent growth. Arnd began their professional journey with an apprenticeship as an industrial electrician at Herbert Kannegiesser GmbH & Co.
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