Oliver Feiler

Oliver Feiler has a wealth of experience in market intelligence, market research, and customer experience management. Oliver served as the Head of Market Intelligence at RATIONAL AG, where they led a team and was responsible for gathering and analyzing customer requirements and trends in the food service equipment industry. Prior to that, they held the position of Senior Manager Market Intelligence at RATIONAL, overseeing competitive intelligence, market research, and customer satisfaction measurement.

Before joining RATIONAL, Mr. Feiler worked as a Director at TNS, leading a market research team and managing projects on customer experience management. Oliver also served as an Associate Director and Team Leader at Kantar Health, specializing in customer experience management and corporate reputation. In addition, they were an Associate Director and Practice Area Manager for stakeholder management at Kantar Health.

Mr. Feiler started their career as a Consultant and Project Manager at TNS Healthcare, where they handled international market research projects on customer satisfaction and sales force excellence. Oliver also worked as a Project Manager at IMAS International. Overall, Mr. Feiler has a diverse background in market research and has demonstrated expertise in various industries including healthcare and food service equipment.

Oliver Feiler completed their Bachelor's degree in Sociology at the University of Bath. Afterward, they pursued further education at the University of Konstanz, where they obtained a Master of Arts degree in Sociology, Economics, and Philosophy. In addition, they hold a Cambridge Certificate of Advanced English, although the specific details regarding the institution and the year of obtaining this certification are unknown.