Nada A.

Nada A. is currently the Directrice Expérience Clients for the Tramway at RATPgroup, where they define strategy, manage teams, and oversee customer experience-related projects. They previously held several key roles at RATPgroup, including Responsable d’études marketing and Responsable des Services, where they led the implementation of various service policies and conducted market studies. Nada also worked at CERLIS as a Chargée d'études quantitatives et qualitatives, focusing on visitor studies for museums. Additionally, they were responsible for a national program aimed at assisting young individuals facing socioprofessional integration challenges.