David Coles is an accomplished retail and customer care professional with a strong background in management, logistics, and training. Currently serving as the Customer Care & Logistics Manager at Embassy London Footwear since August 2025, David previously held multiple managerial roles at Dr. Martens plc, including Retail Store Manager and Ecommerce Customer Care Team Leader for EMEA, where achievements included successful store openings, coaching team members, and enhancing customer journey through innovative projects. David's early career included significant contributions at Ray-Ban, increasing sales in a flagship store, and various roles at Beyond Retro, where skills in retail operations, stock management, and customer service were developed.
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