RazorFlow
Jackie Gerber is an accomplished professional with extensive experience in project management, customer service, and training. Currently serving as Senior Service Manager at RazorFlow since January 2024, Jackie also leads Gerber Uphouse Consulting as President since October 2013, where effective project management and client support have been key focuses. Previous roles include Senior Project Manager at Synchronoss Technologies and Carrier Services Manager at Frontier Communication, where Jackie emphasized communication and training on technological systems. Additional experience includes serving as Director of Documentation and Training at Synchronoss Technologies and roles in training and development at Riggs Bank and Chevy Chase Bank. Jackie holds a Master's degree in Educational Technology Leadership from The George Washington University and a Bachelor's degree in Marketing from Penn State University.
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RazorFlow
RazorFlow provides intelligent Network Commerce Management. We specialize in products and services that govern the network commerce lifecycle from procurement through payment serving top tier global telecom operators. Our innovative products streamline the buying and selling of telecom services and provide automated telecom expense management. Our integrated platforms provide automated closed-loop validation between the procurement of telecom services and management of the associated expense. The ConnectNX platform streamlines the service order lifecycle for any network order, creating automation across suppliers, reducing order errors, & improving service delivery & readiness. ExpenseNX is our telecom expense management platform that enforces financial compliance & control, mitigates risk, manages & reduces cost, & increases operating efficiencies. Our industry leading integration across the two platforms drives order to invoice validation to manage and optimize telecom expenses. Learn more at www.razorflow.ai