Chethan Kumar NM is a Senior Manager in Business Engineering at Razorpay X, specializing in customer experience, operations, and strategy. In the current role, Chethan drives business growth and efficiency while having previously led customer experience initiatives at Mensa Brands and contributed significantly to sales and business development at companies like Flipkart and BlueStone.com. With over 12 years of diversified experience in customer and sales operations, Chethan is skilled in creating customer-centric strategies and enhancing operational processes. Chethan has a background in process excellence and program management, and is currently engaged in a commercial solar project reflecting a passion for alternative energy.
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