Ram Baliga currently serves as the Head of Success Rate & Analytics at Razorpay since June 2022. Previously, Ram worked at Amazon from February 2015 to July 2022 as a Program Manager in Workforce Management and Capacity Planning, as well as a Workforce Management Scheduling Specialist in HR Services, contributing significantly to business performance tracking and scheduling optimization. Prior to Amazon, Ram held the position of Call Routing and Scheduling Analyst at Dell from October 2007 to February 2014, where responsibilities included creating flexible shift schedules and collaborating with IT for telecom changes. Ram's educational background includes attending Anugraha English Medium School.
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