Sumit Bhat currently serves as the Regional Head of Customer Service at Razorpay since November 2022 and previously held the position of Regional Manager for Customer Success. Prior to joining Razorpay, Sumit worked at Pine Labs as the Regional Manager for Bank Alliances Service Delivery, overseeing operations in North and East India from April 2022 to November 2022. Sumit also spent over two years at Ezetap Mobile Solutions, initially as Manager of Customer Success for the North region, and previously as Manager of Customer Success at MatchMove Pay, a rapidly growing fintech company. Sumit's career began at Pine Labs as an Assistant Manager in Payment Solutions, contributing to the company's IT services in payment and retail automation. Sumit holds an M.B.A. in Marketing from Savitribai Phule Pune University and a BBA in Marketing from IPEM Ghaziabad, CCS University.
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