Vinay Bhat

Vinay Bhat is an experienced Customer Success Manager currently employed at Razorpay since July 2023, specializing in managing merchant relationships and driving revenue growth through cross-sell and up-sell opportunities. Prior to this role, Vinay served as a Customer Service and Key Account Manager at Pine Labs from January 2020 to July 2023, and as a Key Account Manager at Paytm from January 2017 to January 2020, where responsibilities included building key contacts in the Food and Beverages sector. Vinay's career began as a Sales Executive at Smart Fresh Products Pvt Limited in August 2009, progressing through roles in marketing and business development at companies like Spider Software Pvt. Ltd., CRB, Jiffstore Software Labs, and PepperTap. Vinay holds a Master of Business Administration in Marketing from NIMS, completed in 2009.