MA

Mohamed Alaa

SAP Super User – Customer Service & OTC | Middle East Region

Mohamed Alaa is an experienced SAP Super User currently leading the Customer Service and Order-to-Cash SAP deployment for Reckitt in the Middle East region, where they bridge the gap between local operations and the global implementation team. With a background in customer service management, Mohamed excels in translating business processes to align with SAP functionalities and has played a pivotal role in ensuring a successful system go-live across UAE and KSA. Previously, they held roles such as UAE Customer Service & Logistics Manager at Reckitt and participated in supply chain internships at RB and Aramex, enhancing processes and project management capabilities. Mohamed earned a Bachelor’s Degree in Industrial Engineering from the American University of Sharjah in 2016.

Location

Dubai, United Arab Emirates

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