Swapnil Baheti

Swapnil Baheti is a proven leader with extensive experience in IT, specializing in Service Management, Service Delivery, and Transition Management. Currently, they head the Service Integration & Management function at Reckitt, overseeing the implementation and optimization of IT Service Management processes using the ServiceNow platform. Prior to Reckitt, Swapnil held managerial roles at Accenture, Infosys, and RB, where they led various service transition and delivery projects, showcasing strong project management and stakeholder management skills. They hold an MBA in Marketing and Systems from the Narsee Monjee Institute of Management Studies and a Bachelor of Engineering in Electrical and Electronics Engineering.