Amanda Wash serves as the Vice President of Product Development at RDI Corporation, where responsibilities include driving the vision, strategy, and execution of product development initiatives in the contact center industry, focusing on customer needs, emerging technologies, and market trends. Prior roles at RDI Corporation also included Director of QA and Learning and Development, overseeing quality assurance efforts. At Axcess Financial, Amanda held various leadership positions, including Product Manager and Director of Customer Service, while managing day-to-day operations of a contact center with a team of 60 associates. Amanda's educational background includes studies at Virginia Wesleyan University from 1997 to 1998.
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