Benjamin Bax is a leader in customer experience, account management, and business development with a proven track record in delivering technology and business change projects. They have held various positions, including Client Services Director at Lightfoot and Customer Services Director at Kier, where they led initiatives to improve customer-focused culture and service excellence. Currently, Benjamin serves as Vice President of Customer Success at Re-flow Field Management, focusing on enhancing customer experiences. Their extensive career spans over two decades, marked by roles in prominent organizations and a commitment to driving strategic improvements in customer service.
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