Jayson Thomas is a highly motivated Complaints Assessment, Resolution and Referral Manager at the Real Estate Authority, where they also serve as an Investigations Specialist for Total Risk Management Limited. With a robust background in managing sensitive investigations, Jayson previously worked as an Investigator for the New Zealand Police and as a Regulatory Investigator for the Civil Aviation Authority. Their experience also includes a role as the Education and Insights Manager at the Real Estate Authority and as the Investigations and Complaints Manager at the Plumbers Gasfitters and Drainlayers Board. Jayson possesses significant expertise in upholding regulatory norms and has a proven ability to manage change while consistently delivering high-quality outcomes.
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