Jamaar Williams

Desktop Support at ReachPlus

Jamaar Williams has gained extensive work experience in various roles and positions throughout their career. In 2013, they served as an Administrative Assistant for The Green Group, where they played a vital role in providing excellent customer service and organizing properties for potential buyers. From 2014 onwards, they transitioned into IT support roles, starting as a Tier 1 support at R. Emmanuel Consulting and Training Center. Jamaar then worked as a Help Desk Specialist at the University of Maryland University College, followed by a technician role at Project Reboot. In 2015, they became a Document Specialist at ACE International Consultants, where they successfully completed basic customer requirements and managed printing and scanning functions. Later that year, they joined the Department of Commerce as a Help Desk Specialist Tier 2, and eventually moved to NuAxis Innovations as a Desktop Support specialist in 2016. Throughout their career, Jamaar has consistently demonstrated their ability to adapt and excel in various IT-related roles.

Jamaar Williams attended the Hope Project from 2015 onwards, where they focused on Tier 1 support (Help Desk) in their field of study. In March 2015, they obtained a CompTIA A+ certification from the institution of CompTIA. However, no information is available regarding any other certifications obtained or degrees pursued.

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