Malik Halter

Desktop Support Technician at ReachPlus

Malik Halter has a diverse range of experience in the IT field. Their most recent position was as a Help Desk Specialist at Robert Half Technology, starting in September 2018. Prior to that, they worked as an IT Specialist at University Research Co., LLC (URC) & Center for Human Services (CHS) starting in February 2018. Before that, they were a Desktop Engineer at XA Systems, LLC starting in October 2017. In 2016, they worked as a Desktop Support Technician at NuAxis Innovations. In 2015, they had two roles, first as an IT Support Specialist at Rapid Advance, where they provided support, troubleshooting, and training for users. Malik also worked as a Systems Support Specialist at Patient-Centered Outcomes Research Institute (PCORI), where their responsibilities included troubleshooting and training end users. In 2014, they worked as a Technical Support Engineer at HireStrategy and as a Tier 2 Help Desk Analyst at Insight Global, providing technical support and resolving user issues. Prior to that, they had a role as an IT Security Consultant at USDA in 2014 and a role as a Tier 1 Help Desk Analyst at NOAA in 2013. Overall, Malik has a strong background in providing technical support, troubleshooting, and training to end users across various organizations.

Malik Halter's education history includes the following:

In 2006, they started attending Largo Senior High School and graduated from there in 2010 with a High School diploma.

In 2010, Malik obtained a CompTIA A+ Certification from the Academy of Computer Education.

In 2010, they also obtained a CompTIA A+ (2009 edition) Certification from CompTIA.

In 2012, Malik attended Phoenix Technology Solutions, where they obtained a CompTIA Security+ Certification and a CompTIA Network+ Certification in the field of Network Infrastructure and Information Assurance.

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Timeline

  • Desktop Support Technician

    September, 2016 - present