Jessica Söderström

Jessica Söderström is an experienced professional in customer success and service management, currently serving as the Head of Customer Success at Readly since January 2018, following roles as Customer Success Lead and Customer Service Manager within the same company. Prior to Readly, Jessica held a position as Customer Service Specialist at Zalando SE for a brief period in late 2017 and worked as an Account Manager at SuperVista AG in early 2017. Additional experience includes serving as a Social Service Administrator at Göteborgs Stad and Kungsbacka kommun, as well as a Breakfast Chef at Nordic Choice Hotels from 2009 to 2015. Jessica holds a Master of Science in International/Global Studies from the University of Gothenburg and a Bachelor of Applied Science in European Studies from the same institution, complemented by studies at Humboldt-Universität zu Berlin and Leeds Beckett University.