Dan Pass

Dan Pass serves as the Technical Customer Success Manager at ReadMe, focusing on managing strategic relationships with enterprise and high-value accounts since January 2025. Previously, Dan was the first US-based Technical Account Manager at Bird, where technical relationships were spearheaded for over 20 top-tier enterprise customers. Dan has also held significant roles in customer success and technical support at Deputy, Twilio Inc., and Gap Inc., contributing to process improvements, operational support, and the management of technical support teams. Dan's career commenced with roles in IT and support at Geek Squad and other organizations, complemented by an Associate of Arts degree from Bryan College.