CW

Carson Wilson

Senior Director of Operations & Delivery at ReadyMode

Carson Wilson has over two decades of work experience, starting in the year 2000. Carson began their career as a Member Service Representative at Teligence and later worked as a Member Service Leader, handling customer concerns and managing scheduling for over 50 associates. Carson then transitioned to a Provisioner role, where they tested and validated configurations for IVR and CRM production systems.

In 2004, Carson became a QA Software Specialist at Teligence, developing test plans, executing test cases, and reporting on test progress for distributed network applications. Carson continued to progress in their career, taking on the role of Senior Quality Assurance Analyst, mentoring junior analysts and designing testing tools and scripts.

In 2009, Carson joined Western Union Business Solutions as a QA Analyst, responsible for manual and automated testing in an Agile environment. Carson later became a Senior QA Analyst, analyzing business requirements and mentoring junior QA team members. Carson also served as a Senior QA Analyst with a focus on automation, mentoring junior QA analysts and overseeing the automation solution and implementation.

From 2014 to 2017, Carson worked at TIO Networks Corp as a QA Manager, Senior QA Engineer, and Automation Team Lead. Carson monitored automated regression tests, managed the team's backlog and iteration work, and implemented automated testing solutions.

Carson joined PayPal in 2017 as the Manager of Quality Assurance. Carson was responsible for the overall system quality, management of the release process, and providing direction for all QA activities. Carson acquired TIO Networks Corp during their time at PayPal.

In 2018, Carson became the Director of DevOps/IT at JUDI.AI, where they managed QA, recommended and implemented improvements to the cloud platform and IT infrastructure, and was responsible for all technology used in the company.

Carson's most recent roles include Head of CloudOps at Xencall, Director of CloudOps at Advanced Mode Communications, and currently, Senior Director of Operations & Delivery at ReadyMode.

Throughout their career, Carson has demonstrated expertise in operations and delivery, network operations, cloud operations, DevOps, quality assurance, and automation. Carson has shown leadership skills, mentoring capabilities, and a strong ability to analyze and improve processes within various organizations.

Carson Wilson's education history is as follows:

Carson attended Holy Cross Regional High School from 1988 to 1992, completing high school.

From 1992 to 1994, Carson pursued an Associate of Arts (A.A.) degree in Psychology at Douglas College.

Carson then attended Simon Fraser University from 1994 to 1996, majoring in Psychology.

In 1996, Carson enrolled in the Counseller Training Institute for a year to study Counseling Psychology.

Next, in 1998, Carson attended Langara College to study Database Development.

Lastly, Carson attended the British Columbia Institute of Technology from 2012 to 2014, specializing in Computer Programming.

It should be noted that no specific degree was mentioned for Carson from the British Columbia Institute of Technology.

Links

Previous companies

PayPal logo
TELIGENCE logo
JUDI.AI logo

Timeline

  • Senior Director of Operations & Delivery

    February, 2022 - present

  • Director of CloudOps

    May, 2021