Mathieu Cordonnier is a Behavioral Scientist and National Account Manager with extensive experience in customer success and business management. From 2014 to 2020, Mathieu owned and operated BIODROGA Australia, where they developed business strategies, managed stakeholder relationships, and promoted diversity initiatives. Prior to that, they served as a Call Center Manager at ITS Management from 2010 to 2014, leading a diverse team and enhancing operational procedures. Currently, Mathieu is the National Customer Success Manager at Esher House and is pursuing a Bachelor's degree in Business/Commerce at Université Jean Moulin (Lyon III), alongside a Bachelor of Science in Psychology from UNSW.
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