John Lee is a passionate and results-driven leader in QSR performance coaching, operations, and leadership development, with a strong focus on customer experience and talent development. They served as a Corporate Training Manager and District Manager at Starbucks from 2016 to 2020, where they played a key role in training store managers and leading multi-unit operations. John also worked as an Account Manager at IMG agency from 2018 to 2021, managing multiple accounts and optimizing digital strategies. Currently, they are the Regional Operations Manager at Real Fruit Bubble Tea and are pursuing opportunities to enhance their skills in multi-unit management. John holds a degree in Hotel/Motel Administration/Management from Centennial College School of Hospitality, Tourism and Culinary Arts.
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