Real Green Systems is the maker of Service Assistant®, the all-in-one field management software for businesses with a fleet of vehicles that need to schedule, quote, dispatch, route, collect payments, track vehicles, communicate in field, and more. It is used by many industries including lawn care, landscape, pest control, HVAC, plumbing,electrical, construction, waste management, carpet and residential cleaning, snow removal, tree service and many more. Real Green Systems is a software development company located in Walled Lake, Michigan. It also offers print, digital marketing, direct mail, and physical storage services.With Service Assistant and its modules, both office staff and techs in the field use the same integrated software to make work flow as effortlessly as possible. Gone are the days of entering data from the field at the end of the day. This tool was designed to make it super easy to run your business. Use the software to schedule customer appointments, create line item work orders, plan daily routes in minutes, estimate on site or even in the office, collect instant payments or set up accounts for prepays, installments and auto-pay and even track vehicle maintenance and locations. Service Assistant parameters can be customized to function the way you need it to work.Use Service Assistant for seamless operations, but love it for its ingenious features such as custom reports, financial integration and automated marketing. There are over 130 different reports available, not counting letters. Find out in layman’s terms how your transactions (production, payments, adjustments, installments) get reported to your accounting program. Use the extremely powerful mail merge tool and automated marketing module to enhance customer communication with auto-generated client letters and emails. Use the mail feature for quick, convenient delivery - making life infinitely easier and saving valuable time and energy.

Construction

Enterprise Software

Information Technology

Property Management

Residential

Software

RealGreen

RealGreen's headquarters in Commerce Township, MI, United States

David Giannetto

Dave Prevost

The Technical Support team at RealGreen is dedicated to ensuring that users of the Service Assistant® software have a seamless experience. They provide expert assistance in resolving technical issues, answering product inquiries, and guiding customers in maximizing the software's capabilities for their business operations. Through proactive troubleshooting and support, the team plays a crucial role in enhancing customer satisfaction and optimizing the performance of the software in various industries.

Technical Support

The Engineering and Development team at RealGreen is responsible for designing, building, and maintaining the Service Assistant® software and its diverse modules. This team comprises software and mobile developers, engineers, and specialists who collaborate to enhance product functionality, ensure seamless integration, and deliver outstanding user experiences for various industries. They also focus on implementing and migrating clients to the platform, ensuring optimal performance and customer satisfaction while continuously innovating to meet evolving market needs.

Engineering and Development

This department oversees the strategies and processes that enhance operational efficiency across the organization.

Business Operations

The Creative and Design team at RealGreen focuses on crafting visually engaging content and materials to enhance the user experience of Service Assistant®. This team leverages multimedia design skills to create compelling graphics and promotional materials, while also ensuring technical documentation is clear and accessible through the expertise of a technical writer. Additionally, the Variable Data / Pre-press Specialist optimizes print and digital marketing campaigns, ensuring personalized communication and marketing materials are effectively produced and distributed to clients across various industries.

Creative and Design

This department focuses on the successful execution and management of client projects and delivery initiatives.

Implementation Services

The Marketing and Sales team at RealGreen is responsible for promoting and selling the Service Assistant® software to various industries, ensuring that businesses optimize their field management operations. This team utilizes digital marketing strategies, SEO, and direct mail campaigns to attract and engage potential customers. Additionally, they manage key accounts, develop new business opportunities, and provide personalized support to enhance customer satisfaction and drive sales growth.

RealGreen

Org chart

Teams

Technical Support

Engineering and Development

Business Operations

Creative and Design

Implementation Services

Marketing and Sales

Offices

RealGreen

Org chart

Teams

Technical Support

Engineering and Development

Business Operations

Creative and Design

Implementation Services

Marketing and Sales

Offices

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