RealTime Software Solutions, LLC is a leader in cloud-based software solutions for the clinical research industry. Our vision is to reshape the global clinical research industry with innovative solutions, that help advance medicine and save lives. 

RealTime's complete Site Operations Management System (SOMS) allows research sites to bundle together every solution needed to run at peak performance while managing all aspects of site operations. Discover the RealTime difference with CTMS, eDOCS, eSOURCE, GlobalPAY, SitePAY, and TEXT. 

RealTime strives every day for our customers' complete success, which is accomplished through listening, learning, innovating, and with an inspired passion for more efficient clinical trial research processes.


RealTime-CTMS Software Solutions

RealTime-CTMS Software Solutions' headquarters in San Antonio, TX, United States

Stephen Johnson

Kay Scroggins

Kathleen Clary

Scott Butcher, MBA

This department focuses on ensuring customer satisfaction and achieving successful outcomes through support and engagement strategies.

Customer Success

This department focuses on identifying and pursuing new business opportunities to drive growth and expand the company's market presence.

Business Development

The Customer Solutions Team at RealTime-CTMS Software Solutions is dedicated to ensuring the complete success of our clients by providing expert support and guidance. They listen to customer needs, offer tailored solutions, and facilitate the seamless adoption and optimum use of our software products, including CTMS, eDOCS, and GlobalPAY, among others. Through personalized service and innovative problem-solving, they help enhance the efficiency of clinical trial research processes.

Customer Solutions Team

This department focuses on assisting customers with inquiries, troubleshooting issues, and providing solutions to enhance their experience.

Customer Support

This department provides high-level strategic direction and operational oversight for the organization.

Executive Leadership

This department oversees organizational strategy and decision-making at the executive level.

RealTime-CTMS Software Solutions

Org chart

Teams

Customer Success

Business Development

Customer Solutions Team

Customer Support

Executive Leadership

Governance Board

Offices

RealTime-CTMS Software Solutions

Org chart

Teams

Customer Success

Business Development

Customer Solutions Team

Customer Support

Executive Leadership

Governance Board

Offices

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