Mark Small is an experienced professional with a diverse background in customer support and banking, currently serving as Customer Care Manager at Realtor.com since August 2018. Mark has held various roles at the company, providing strategic and technical support to MLS and association partners, diagnosing technical issues, and collaborating with internal and external teams. Prior to Realtor.com, Mark worked at First Midwest Bank as a Consumer Banking Representative, where client financial assistance and sales goals were a primary focus. Additionally, Mark has experience in the hospitality industry, managing front office operations and enhancing guest experiences. Mark holds a degree from Michigan State University, completed in May 2014.
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