Simon Jones

Simon Jones is an accomplished Business Architect with extensive experience in delivering digital customer portals and financial tools within the insurance and pensions sectors at ReAssure since 2015. With a strong background as a Business Analyst and roles in various transformational projects, Simon excels in requirements gathering, process mapping, and stakeholder management across cross-functional teams. Previous positions at the Royal Bank of Scotland involved driving sustainable change, improving customer interactions, and scoping transformation initiatives. Educational qualifications include a BCS Certificate in Business Analysis Practice and a Six Sigma Yellow Belt. Simon's expertise spans Agile and Waterfall methodologies, as well as Lean principles, demonstrating a commitment to enhancing customer experience and operational efficiency.