Eric Gonzalez is a seasoned IT professional with extensive experience in information technology engineering and support. Currently serving as a Senior Information Technology Engineer at Recharge since March 2021, Eric developed an IT support strategy that has effectively scaled operations and led a team achieving a consistent five-star customer satisfaction score. Prior to this role, Eric held the position of Senior Information Technology Support Engineer at Simple Finance from December 2017 to November 2022, where Eric successfully managed the rollout of Jira Service Management and coordinated AV support for company-wide events. Eric began a career in technology at Apple, working as a Genius from September 2009 to December 2017, where participation in a management program during peak seasons honed team leadership and customer service skills. Eric's educational background includes attending Temecula Valley High School from 1999 to 2003.
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