May L. is an experienced professional in customer service and education services, currently serving as an Education Services Specialist at the Real Estate Council of Ontario since February 2023, where responsibilities include providing comprehensive information regarding the Trust in Real Estate Services Act, 2002, and ensuring effective customer interactions. Prior experience includes roles as a Call Center Agent at Hypertec Group, managing customer inquiries and facilitating internal communications, and various customer-facing positions at Groupe Dynamite and L Brands, where skills in processing transactions and enhancing customer loyalty were developed. Educational qualifications include an Ontario College Advanced Diploma in Fashion Business Management from Seneca Polytechnic, complemented by an international study experience at Robert Gordon University and a Bachelor of Arts in English Language and Literature from the University of Guelph.
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