Leonardo Gervilla

Customer Success Manager at Record360

Leonardo Gervilla started their work experience as a Spanish Customer Support Specialist at Nu Skin in December 2015. Leonardo then worked as a Customer Service Representative at Rocky Mountain ATV/MC from May 2017 to April 2018. In May 2019, they joined Weave HQ as a Technical Support Specialist and later became a Technical Implementations Specialist in August 2019. In October 2019, they were promoted to Manager of Technical Implementation and Onboarding Support, where they successfully created and led the Onboarding Support team, implementing efficient processes and achieving high productivity rates. Gervilla's most recent role is as a Customer Success Manager at Record360, starting in October 2022.

Leonardo Gervilla attended Utah Valley University from 2016 to 2020, where they obtained a Bachelor of Science degree in Business Management and International Business. In 2019 to 2020, they also attended the University of Utah for a Full Stack Development program, earning a graduate degree in Development.

Furthermore, Leonardo Gervilla completed a Professional Certification program in Life, Career, Group, and Nutrition Coaching from Transformation Academy. Leonardo is also certified as a Professional Life Coach and holds a certification as a Full Stack Developer.

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Previous companies

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Timeline

  • Customer Success Manager

    October, 2022 - present

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