Adam C.

Adam C. has a diverse work experience spanning multiple industries and roles. Adam most recently worked at Recorded Future as a Senior Product Support Analyst starting in July 2019. Before that, they were a Sr. Technical Support and Success Engineer at VUI, Inc. starting in June 2018. From 2014 to 2018, they were a Sr. Technical Support Engineer at BitSight.

Adam also has experience in graphic design and web development as a Graphic Design and Web Development Administrator at Chase Design from 2009 to 2017.

Further back, they worked as an IT Program Administrator and SMS Software Advisor at Assessment Compliance Group in 2013, and as an Internal Service Advisor/Localized IT Support at IRA TOYOTA from 2010 to 2011.

In addition, Adam has managerial experience as a Parts Department Manager at Mastria Subaru from 2007 to 2008, Parts Department Specialist at Clay Subaru from 2003 to 2007, and Parts Department Manager at BOCH NEW TO YOU from 1999 to 2003.

Their early career involved working as a Digital Prepress professional at Quad Graphics from 1997 to 1999.

Adam C.'s education history is as follows:

- Adam attended Boston University, although the specific start and end years are unknown. Adam did not complete a degree or specify a field of study.

- In 2008, Adam enrolled in the Center For Digital Imaging Arts, where they obtained a CD (Certificate of Completion) in Graphic and Web Design. Adam completed this program in 2009.

- From 1996 to 1997, Adam attended QUINSIGAMOND COUNTY COMMUNITY COLLEGE, focusing on Liberal Arts. However, they did not complete a degree.

- Adam received their High School Diploma from NIPMUC REGIONAL HIGH SCHOOL between 1992 and 1996.

- Additionally, Adam participated in the Summer Session at Massachusetts College of Art and Design in 1995. It is unclear whether they obtained a degree or completed a specific field of study at this institution.

- In 2015, Adam enrolled at Harvard Extension School and studied Computer Science. However, it is unknown if they completed a degree.

In terms of additional certifications, Adam obtained the following certifications:

- Certified Analyst from Recorded Future in July 2019.

- The Leader Habit (Blinkist Summary) from LinkedIn in August 2023.

- High Performance Habits (Blinkist Summary) from LinkedIn in May 2023.

- Answering Tough Questions As A Leader from LinkedIn in April 2023.

- Be the Manager People Won't Leave from LinkedIn in April 2023.

- Communication Foundations from LinkedIn in April 2023.

- How to Talk to Anyone (Blinkist Summary) from LinkedIn in April 2023.

- Listening to Customers from LinkedIn in April 2023.

- Making Hybrid Teams Work from LinkedIn in April 2023.

- The Three Pillars of Effective Communication from LinkedIn in April 2023.

- Atomic Habits (Blinkist Summary) from LinkedIn in March 2023.

- Building Rapport with Customers from LinkedIn in March 2023.

- Creating Positive Conversations with Challenging Customers from LinkedIn in March 2023.

- Customer Service Foundations (2020) from LinkedIn in March 2023.

- Customer Service: Handling Abusive Customers from LinkedIn in March 2023.

- Customer Service: Problem-Solving and Troubleshooting from LinkedIn in March 2023.

- Leading When You're Not in Charge from LinkedIn in March 2023.

- Serving Customers Using Social Media from LinkedIn in March 2023.

It is worth noting that Adam's certifications primarily focus on leadership, communication, customer service, and habits.