Matthew Eldredge is a Technical Project Manager at Recorded Future, focusing on aligning client use cases with outcome-based onboarding plans to enhance threat mitigation across various domains. Previously, as a Customer Success Manager at ExtraHop, Matthew advocated for customer experience, ensuring alignment with success plans and operational assessments. In earlier roles at ExtraHop as a Customer Success Specialist, Matthew promoted customer satisfaction through onboarding and account maintenance. Matthew's experience also includes project coordination at Tufts Health Plan, where strategic alignment with stakeholders was key, and various positions at Granite Telecommunications, where responsibilities included account management and training on product offerings. Matthew holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Westfield State University.
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