JW

Jennifer W.

Technical Support Quality Assurance Lead at Recurly

Jennifer W. has an extensive background in technical support and customer service roles. From handling complex issues within the Recurly Subscription platform to providing exceptional customer support for Apple customers at Transcom and Xerox, Jennifer has a proven track record of meeting metrics and maintaining composure in high-pressure environments. As the owner of Glitznglam, Jennifer successfully sold womens handbags and accessories through their own Ecommerce website. With a degree in Design and Visual Communications, Jennifer is highly proficient in technology and communication, making their a valuable asset in any team Jennifer works with.

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Timeline

  • Technical Support Quality Assurance Lead

    January, 2024 - present

  • Senior Technical Support Specialist

    October, 2022

  • Technical Support Specialist

    November, 2019

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