Morgan Cole has extensive experience in customer success and business operations, most recently serving as Manager of Customer Success at Recurly since August 2024. Previously, Morgan held multiple roles at Dealerware from January 2022 to July 2023, including Manager of Customer Success Strategy & Operations, Customer Success Operations Specialist, Manager of Business Operations, and Implementation Specialist. Prior experience includes a position as Business Development Consultant at Oracle, specializing in Customer Experience solutions, and as a Medical Sales Intern at Smith & Nephew. Morgan's academic background includes a BA in Markets & Culture and Sociology from Southern Methodist University, where participation as a student researcher and NCAA Division I athlete showcased strong research and time management skills.
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